1. Acceptance of Terms
By creating an account, purchasing, or using any services provided by NoxRDP ("the Service"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
NoxRDP provides the following services:
- Remote Desktop Protocol (RDP) Servers: Windows Server-based virtual machines for remote access
- Virtual Private Servers (VPS): Linux and Windows-based virtual servers
- Web Hosting: Server resources for website hosting
- Bot Hosting: Resources for automation bots and applications
3. Account Registration
3.1 Eligibility
You must be at least 18 years old to use our services. By creating an account, you confirm that you meet this requirement.
3.2 Account Information
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Immediately notify us of any unauthorized account access
4. Acceptable Use Policy
4.1 Permitted Uses
Our services may be used for legitimate purposes including but not limited to:
- Business applications and software development
- Web hosting and website management
- Automation bots and scheduled tasks
- Remote work and office productivity
- Trading platforms and financial applications
4.2 Prohibited Activities
You agree NOT to use our services for:
- Any illegal activities or violation of laws
- Distribution of malware, viruses, or harmful code
- Spamming, phishing, or fraudulent activities
- DDoS attacks or network disruption
- Cryptocurrency mining (unless explicitly permitted in your plan)
- Copyright infringement or piracy
- Adult content hosting or distribution
- Harassment, hate speech, or discriminatory content
- Any activity that violates third-party rights
5. Payment and Billing
5.1 Pricing
All prices are displayed in USD and are subject to change with 30 days notice to existing customers.
5.2 Billing Cycle
Services are billed monthly in advance. Your billing cycle begins on the date of purchase.
5.3 Payment Methods
We accept major credit cards, PayPal, and cryptocurrency payments.
5.4 Refunds
We offer a 7-day money-back guarantee for first-time purchases. Refund requests must be submitted within 7 days of the initial purchase. Renewals and additional purchases are non-refundable.
6. Service Level Agreement (SLA)
6.1 Uptime Guarantee
We strive for 99.9% uptime. In case of extended downtime, service credits may be issued at our discretion.
6.2 Maintenance
Scheduled maintenance will be announced at least 48 hours in advance. Emergency maintenance may occur without notice.
7. Data and Privacy
7.1 Your Data
You retain all rights to data you store on our servers. We do not access, monitor, or share your data except:
- When required by law or legal process
- To investigate violations of these Terms
- For technical support when explicitly authorized by you
7.2 Backups
While we perform regular backups, you are responsible for maintaining your own backups. We are not liable for data loss.
8. Resource Limits
Your service is subject to the resource limits specified in your plan (CPU, RAM, storage, bandwidth). Exceeding these limits may result in service throttling or suspension.
9. Suspension and Termination
9.1 Our Rights
We reserve the right to suspend or terminate your account for:
- Violation of these Terms of Service
- Non-payment or fraudulent payment
- Abusive behavior toward staff or other customers
- Excessive resource usage that impacts other customers
9.2 Your Rights
You may cancel your service at any time. No refunds will be issued for partial months.
10. Limitation of Liability
NoxRDP shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you in the 12 months prior to the claim.
11. Indemnification
You agree to indemnify and hold NoxRDP harmless from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of the service constitutes acceptance of the modified terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions.
14. Contact Information
For questions about these Terms, please contact us:
- Email: support@noxrdp.net
- Discord: https://discord.gg/YpSQM4fxNA
- Support Tickets: Available through your account dashboard
Note: By using NoxRDP services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.